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Community winner

Monday, January 12th, 2015

Karen Jeffs has donated the $50 hamper she received for completing a Quality of Care survey from the Terang & Mortlake Health Service to those less fortunate in the community.

Ms Jeffs was presented with a voucher to the Terang Co-Op and the Christmas hamper by TMHS Quality, Risk & Safety Manager Gaye Sanderson and Director of Nursing Jane Fitzgibbon.

Of the 1950 surveys posted, Ms Jeffs’ was one of just 35 returned providing feedback on the Quality of Care Report which is based around the organisation’s quality and safety systems, process, outcomes and evaluations of the services provided in the last financial year.

“As an organisation, we value highly the feedback received and endeavour to incorporate it into the next year’s Quality of Care Report” said Ms Sanderson “The responses and comments also assist us to achieve our goal of consistently providing great care and service to our clients.”