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Community Services

The Terang and Mortlake Health Service also offers coordinated care to assist Community members to achieve maximum independence compatible with abilities.

District (Home) Nursing

The District Nursing Service offers a wide range of care, treatment and education including:

  • Hygiene and skin care
  • Bowel and bladder management
  • Dietary advice
  • Falls prevention
  • Palliative care
  • Support and counselling
  • Health promotion and education
  • Technical nursing care eg:
    • Injections
    • Medication management
    • Diabetes management
    • Wound care
    • Pathology collections
    • Blood pressure monitoring

The District Nursing Service is an integral part of the total health care system and works closely with medical officers, hospitals, local government and other community service providers. We can make referrals to other appropriate services including:

ACAT – assessment for permanent placement or respite

  • Audiologist
  • Benefit application/review
  • Continence Nurse
  • HACC Assessment Officer
  • Counselling
  • Diabetes Educator
  • Dietitian
  • Home and Community Care (HACC) Services
  • Physiotherapy
  • Podiatry
  • Speech Therapy
  • Occupational Therapy
  • Psychiatric Services

District Nursing aims to:

  • Provide high quality, professional nursing care
  • Provide support for clients and their families/carers to remain at home for as long as possible
  • Promote clients independence

A referral for the District Nursing Service can come from:

  • Self
  • Family/Carer
  • Medical practitioner
  • Health professional

Once a referral has been received a comprehensive assessment will be undertaken by the District Nurse. A care plan will then be developed in consultation with you, your family/carer.

Fees are set by the Department of Health and reviewed on an annual basis. The current fee structure will be provided upon admission to the District Nursing service.

Maternity Outreach – Domiciliary Visits

Domiciliary care is the hospital service provided following discharge, to mothers and their babies who live within the catchment of the healthcare service. The service operates 7 days a week.

Under this program the hospital midwives will visit you in your home, to check on the progress of both mother and baby, perform neonatal screening, help and give advice in the familiar surroundings of your own home.

For more information on this service please speak to the midwife in the hospital where you give birth or contact the midwife in charge at Terang & Mortlake Health Service on 03 5592 0222

Post Acute Care (PAC)

What does the PAC Program Do?

  • Provides community based services to assist people to recuperate after leaving hospital
  • Aims to prevent hospital readmission

Community Transport

Community Transport is a service designed to assist aged and disables people to maintain their independence in the community by providing transport to necessary local business and medical appointments.

Terang & Mortlake Health Service provides this service for those people who:

  • Cannot drive themselves or do not own a car
  • Have no partner, friend or relative who is able to drive them
  • Have no access or are unable to afford public transport

To enable them to attend allied health appointments, such as with a Dietitian, Dentist, Podiatrist or Physiotherapist. Clients will be requested to use the service closest to them.

Clients must be assessed for Community Transport to be eligible to use this service. For all enquiries, please contact the Assessment Officer at our Mortlake campus on 5558 7000.

It is necessary that 2 days notice be given for local trips and 5 days for longer trips. This is required to ensure that suitable arrangements can be made where volunteer drivers are involved.

Payment is suggested by way of a donation to the volunteer driver. The driver will then return the donation to Terang & Mortlake Health Service where it will be used to extend the service provided to clients.

Meals on Wheels

The Meals on Wheels service is available to any person who, for reasons of age, disability, chronic or temporary illness, is unable to cope with cooking duties in order to maintain an adequate diet. Meals may be provided for a few days, a few weeks or indefinitely to meet an individuals needs. The cost of the meal is kept as low as possible, and is reviewed annually.

Home and Community Care Services (HACC)

Home and Community Care services are also provided to Community members to assist them with maintaining and improving their health. These include:

  • Adult Day Centre – Planned Activities Group
  • Community education programs and events
  • Carers Support Group
  • Men’s Group – Moyne Shire
  • Parenting Programs
  • Personal Care
  • Presentations to Community Groups and other Health Agencies
  • Strength Training
  • Tai chi
  • Therapeutic Touch
  • Walking and Exercises Groups
  • Yoga

Planned Activity Groups

The Planned Activity Groups at Terang & Mortlake Health Service assist in maintaining an individual’s ability to live at home and in the community by providing a planned program of activities directed at enhancing the skills required for daily living and providing physical, intellectual, emotional and social stimulation. The groups also provide opportunities from social interaction as well as respite support for carers.

Referrals to attend the Planned Activity Group will be accepted from:

  • Health professionals
  • Relatives
  • Friends
  • Self

Prior to admission to the Planned Activity Group each client will be assessed in their own home by the HACC Assessment Officer. A further Lifestyle Assessment will be conducted by the Coordinator upon commencement at the program.

Some examples of Activities are:

  • Sing-a-longs, entertainment, musicals, dancers, plays and films
  • Gentle chair based exercise to music
  • Card games
  • Word stimulations games / quizzes
  • Interaction with other Planned Activity Groups
  • Craft
  • Croquet
  • Board games
  • Bingo / music bingo
  • Group discussion / reminiscing
  • Education / guest speakers

Personal Care

Community Care Workers have been trained to assist people with their personal care tasks:

  • Showering, bathing, dressing and undressing, toileting
  • Grooming, hair care, shaving (with an electric razor)
  • Mobility tasks, both in and out of bed, eg. transfer to chair, wheelchair or vehicle (only when no lifting required)
  • Eating and / or drinking assistance
  • Prescribed exercise or therapy programs and fitting of appliances such as splints or callipers (only after individual instruction)
  • Incontinence support
  • Prompting medication compliance
  • District Nursing Service
  • Maternity Outreach (Domicilliary visits)
  • Post Acute Care (PAC)
  • Community Transport
  • Meals on Wheels
  • Home and Community Care Services (HACC)
  • Planned Activity Groups
  • Personal Care